Refund Policy
At Modaseller, we put customer happiness first. We are proud to offer high-quality 200mg Modafinil and Armodafinil with quick, safe, and free rush shipping all over the USA and Canada.
This Refund Policy outlines the circumstances under which you can receive a refund or a replacement package.
Before you place an order, please read this policy carefully.
1. No Returns Accepted
Because of how pharmaceutical products are, we can’t take back an order that has already been sent. This strategy is in place to protect the product’s safety and integrity and ensure compliance with health rules.
2. Refund & Reshipment Eligibility
We offer refunds or free reshipments under the following conditions:
a. Order Not Received
You may request a refund or reshipment if:
- Your order did not arrive within the time frame shown on our shipping page.
- The courier has reported that the package was lost or did not clear customs.
Note: Delivery delays caused by incorrect customer-supplied address details are not eligible for a refund.
b. Damaged or Defective
You can ask for a replacement or a refund if your package comes broken or with items that can’t be used.
Requirements:
- Damage-proof in the form of photos or videos,
- You have to send the request within 7 days of delivery.
c. Wrong Item Delivered
If the item you get is not what you ordered:
- We’ll send the correct item again at no cost.
- Or give you a full refund if the item isn’t available.
Proof of the incorrect product (e.g., a photo) may be required.
3. Non-Refundable Circumstances
You won’t get your money back if:
- The shipping address you gave was wrong.
- You refused to pick up the package or didn’t pick it up.
- You changed your mind after the order had been sent,
- You are unhappy with the impacts, potency, or results of the product (because everyone reacts differently),
- The packages were held up due to courier backlogs, customs checks, or events beyond their control.
4. How to Request a Refund
To initiate a refund or reshipment, please get in touch with our support team with:
- Full name,
- Order number,
- Date of purchase,
- Reason for request,
- Supporting evidence (if applicable).
Support Email: support@modaseller.com
5. Processing Time
Once approved:
- Refunds are processed within 5–7 business days.
- Funds will be returned via the original payment method.
- Reshipments are dispatched within 24–48 hours of approval.
6. Chargebacks
If you have an issue with your order, please get in touch with our support team before filing a chargeback. Unauthorized chargebacks may result in:
- Cancelling an order,
- Account rights being taken away,
- More checking needs to be done before future purchases can be made.
7. Policy Updates
- The Modaseller team can change this Refund Policy at any time. If you keep using our website, it means you agree to any changes.
